Clickatell
Source: Clickatell |

Makro’s Customers Now Engage and Experience Instant Customer Care by Connecting with the Retailer Directly on WhatsApp

Impressive features available in Makro’s chat offering include tracking orders, viewing current catalogues, accessing a digital store card, locating nearby stores

Makro announced today shoppers at its 22 South African outlets and busy online store will now experience instant customer care and service by directly connecting with the retailer on WhatsApp. Impressive features available in Makro’s chat offering include tracking orders, viewing current catalogues, accessing a digital store card, locating nearby…

Clickatell
Source: Clickatell |

Clickatell helps MTN South Africa launch chat commerce on WhatsApp

MTN Chat will enable customers to initiate purchase of airtime and data bundles within their WhatsApp chat session

MTN South Africa has partnered with global customer engagement company, Clickatell (www.Clickatell.com), to launch MTN Chat, enabling its customers to engage with the telco over WhatsApp. MTN Chat will enable customers to initiate purchase of airtime and data bundles within their WhatsApp chat session. Over time customers will be able…