Source: Freshworks |

Freshworks integrates with the WhatsApp Business solution to empower brands to offer scalable online support to 1.5 billion messaging users

WhatsApp Business API Added to Freshworks Omniroute™, its patent-pending routing technology, allowing businesses to easily manage WhatsApp inquiries

Freshworks (, a global leader in customer engagement software, has integrated its customer engagement suite with the WhatsApp Business solution to offer on-the-go conversational support via WhatsApp. Over 1.5 billion people from 180 countries use WhatsApp to stay in touch with friends, family and businesses, anytime and anywhere. Freshworks now…

Source: Embassy of the Federal Democratic Republic of Ethiopia, London, UK |

African Union (AU) Technical Committee on Transport, Infrastructure, Energy and Tourism meeting

The meeting considered the nexus between transport, energy and tourism and its relevance for Agenda 2063

The Second Ordinary Session of the African Union Specialized Technical Committee on Transport, Transcontinental Infrastructure, Energy and Tourism (STC-TTIET) took place this week from April 14-18, in Cairo. The meeting was organized by the African Union Commission in collaboration with the Government of the Arab Republic of Egypt to consider…

International Islamic Trade Finance Corporation (ITFC)
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Source: International Islamic Trade Finance Corporation (ITFC) |

International Islamic Trade Finance Corporation signs Six High-Level Trade Agreements Over UU$1.1BN

Major Framework Agreements and Trade Solutions Initiatives in Q2 for Export Growth and Trade Financing in Member Countries of the Organisation of Islamic Cooperation (OIC)

The International Islamic Trade Finance Corporation (ITFC) (, member of the Islamic Development Bank (IsDB) Group, has signed six major Trade Financing and Development Agreements worth in excess of US$1.1 Billion with Organisation of Islamic Cooperation (OIC) member countries including the Commonwealth of Independent States (CIS), MENA, South America and…

Source: Ministry of Foreign Affairs of The State of Qatar |

MoFA Secretary-General Receives Credentials Copies for Nicaragua, Sierra Leone, and New Zealand Ambassadors

HE Secretary-General of the Ministry of Foreign Affairs Dr Ahmed bin Hassan Al Hammadi received Sunday a copy of the credentials of HE the Republic of Nicaragua's (non-resident) Ambassador to the State Mohammed Mohammed Farara El Ashtar, of HE the Republic of Sierra Leone's (non-resident) Ambassador to the State Rashid…

Source: United Nations Economic Commission for Africa (ECA) |

Time to close poverty gap in Africa with bold actions, says ECA’s Biha at the Africa Regional Forum for Sustainable Development (ARFSD2019)

SDGs are a global agenda adopted by countries in 2015 with a vision of ending poverty, protecting the planet and ensuring that all people enjoy peace and prosperity

Economic Commission for Africa (ECA) Deputy Executive Secretary, Giovanie Biha, on Thursday said Africa was running out of time to ensure the successful implementation of the sustainable development goals and called for bold actions by the continent’s leaders to ensure no one is left behind by development processes. In closing…

Source: Embassy of Ethiopia in Stockholm, Sweden |

Ethiopia Appoints New Defense and Foreign Ministers

All three appointees have since been sworn into office by Chief Justice Meaza Ashenafi in the House of Peoples Representatives

The House of People’s Representatives (HPR)  approved the nominations Prime Minister Abiy Ahmed put forward for three ministerial posts on April 18, 2019. The House approved the appointment of Gedu Andargachew as Minister of Foreign Affairs, Lemma Megresa as Minister of Defense and Engineer Aisha Mohammed as Minister of Urban…

Source: U.S. Agency for International Development (USAID) |

USAID Deputy Administrator Bonnie Glick's Visit To Kenya, Rwanda, and Ethiopia

Glick also participated in discussions with East African entrepreneurs who have grown their businesses with assistance from USAID's East Africa Trade Hub

In Kenya, the Deputy Administrator met with Henry K. Rotich, Cabinet Secretary for the National Treasury, to discuss strengthening the partnership between our countries, with a particular focus on increasing trade.  Deputy Administrator Glick also participated in discussions with East African entrepreneurs who have grown their businesses with assistance from…

Source: Temenos |

Temenos, provider of the world’s #1 banking software, named one of the best workplaces in the UAE

Combining innovation, fast growth, leading technology, and a culture of excellence and social responsibility, Temenos is recognized for its commitment to its people, and creating a vibrant, fulfilling workplace

Temenos (SIX: TEMN) (, the banking software company, has been recognized as one of the best places to work in the United Arab Emirates (UAE). Temenos has been cited as the 12th best company to work for in the country, putting it in the top 5% of companies in the UAE,…

Source: Africa Regional Media Hub |

Millennium Challenge Corporation Celebrates Launch of New Gender Unit in Côte d’Ivoire during W-GDP Trip

The gender unit is a requirement for funding of the Skills for Employability and Productivity Project under the five-year $524.7 million MCC Côte d’Ivoire Compact

Officials from the U.S. government and Côte d’Ivoire together celebrated Tuesday the launching of a new gender unit within the Ivoirian Ministry of National Education that will focus on improving education and training for girls and women to strengthen the workforce and meet the needs of the Ivoirian private sector.…