Smollan
Source: Smollan |

Trends Predicted to drive the retail industry in 2023

By 2025 the value of ecommerce transactions in SA is expected to reach R225bn as reported by IOL with the market itself estimated to reach R400bn the same year

“Chatting to industry experts at the end of last year at the GIBS SA Retail Industry Conference – the general consensus was that innovation, flexibility and agility are in the driver’s seat this year. It’s about finding the balance in delivering value vs profitability as well as sourcing locally, bedding…

Network International
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    • Sandeep Chouhan, Group Chief Business Transformation and Technology Officer, Network International
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Source: Network International |

Network International appoints Sandeep Chouhan, a global leader in banking and payments, as its Group Chief Business Transformation and Technology Officer

Sandeep most recently served as Group Chief Operating Officer of Abu Dhabi Islamic Bank (ADIB)

Network International (Network) (www.Network.ae), the leading enabler of digital commerce across the Middle East and Africa (MEA) region, has announced the appointment of Sandeep Chouhan as Group Chief Business Transformation and Technology Officer. Bringing global experience in spearheading Business and Technology Transformations at some of the world’s leading financial institutions…

Clickatell
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    • Pieter de Villiers, CEO and Co-Founder, Clickatell
    • Jennifer Shambroom, CMO, Clickatell
    • Mobile Messaging is the ideal channel to create personalized holistic commerce experiences that will accelerate business demand and grow revenue in 2023
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Source: Clickatell |

Clickatell Predicts Mobile Messaging to be the Next Big Channel for Digital Commerce in 2023

Strategic mobile messaging in CX will help brands accelerate business growth in 2023 and beyond

Clickatell (www.Clickatell.com), a Chat Commerce and business messaging leader, conducted research on customer service trends and preferences for travel and retail and identified that brands that personalize both their digital and in-person commerce experiences can generate more meaningful and lasting customer relationships. In 2023, mobile messaging will emerge as the…

Source: Canon Central and North Africa (CCNA) |

Turning an E-Commerce Fling into a Long-Term Relationship with Personalised Print (By Eiji Ota)

Our brand experience only comes alive at the point of interaction with the product

By Eiji Ota, B2B Sales and Marketing Director, Canon Central and North Africa (www.Canon-CNA.com). Swipe left, swipe right. Just like dating apps, consumers now have so much choice online, it's easy to click or ‘swipe’ brand promotions away. Once a dater has decided who they 'like', they then meet in real life…

Braintree
Source: Braintree |

Shift to online driving retail transformation in South Africa (SA) and beyond (By Heath Huxtable)

Beyond eCommerce, factors driving change include mergers and acquisitions, restructuring, etc

By Heath Huxtable, Executive Head at Braintree (https://www.Braintree.co.za/) The demise of physical stores has long been talked about, and the idea seemed to gain momentum during the lockdowns that pushed more shoppers online. While the end hasn’t arrived, changes in customer behaviour mean that retailers now must have an online…

Smollan
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    • The ‘NEW INFORMAL’ – The Role of Technology in Africa (By Mike Smollan)
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Source: Smollan |

The ‘NEW INFORMAL’ – The Role of Technology in Africa (By Mike Smollan)

Mike Smollan, Chief Growth and Innovation Officer at Smollan looks at how technology is unlocking informal sector growth in the Region along with the emerging themes driving sector transformation

By Mike Smollan, Chief Growth and Innovation Officer at Smollan (https://Smollan.com/) Around the developing world, informal retail continues to be a powerful social force, employing millions of people who might otherwise not have jobs, driving economic activity in spaces that formal business has not penetrated, and providing essential goods and services…

Clickatell
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    • Clickatell’s new research found consumers have considerable interest in personalized and convenient commerce experiences through mobile messaging conversations
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Source: Clickatell |

Clickatell Research Finds Opportunity for Retailers to Drive Commerce Experience via Mobile Messaging

Clickatell’s latest Chat Commerce Trends Report found 86% of shoppers are interested in a personalized messaging experience

Clickatell (www.Clickatell.com), the Chat Commerce and business messaging leader, announced the results of its latest Chat Commerce Trends Report: Retail Edition, which reveals new findings about how today’s consumers prefer to communicate and make purchases with retail companies through mobile and chat messaging conversations. The report, which fielded responses from over 1,000…

Zebra Technologies
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    • Zebra Launches Mobile Computer in Africa to Support Digitalisation of Operations
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Source: Zebra Technologies |

Zebra Launches Mobile Computer in Africa to Support Digitalisation of Operations

Rugged TC15 mobile computer offers durable connectivity solution to logistics, retail and field workers

Zebra Technologies Corporation (NASDAQ: ZBRA) (https://www.Zebra.com/us/en.html), an innovator at the front line of business with solutions and partners that deliver a performance edge, has introduced the TC15 mobile computer (https://bit.ly/3DjKhV2) in Africa to help empower businesses in logistics, retail and field industries with a durable connectivity solution. The launch of the TC15 addresses…

Smollan
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    • The Effect of ‘Lights Off’ for the Retail Industry (By Mike Smollan)
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Source: Smollan |

The Effect of ‘Lights Off’ for the Retail Industry (By Mike Smollan)

Mike Smollan, Chief Growth and Innovation Officer at Smollan looks at the impact that loadshedding has on the retail and e-commerce industry

By Mike Smollan, Chief Growth and Innovation Officer at Smollan (https://Smollan.com/) As we flip flop between candles powering up and diesel drumming to a now common beat - with the longest run of loadshedding in South Africa recently under our belts - the massive impact this has had on business has…

National Basketball Association (NBA)
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Source: National Basketball Association (NBA) |

NBA Africa and Shesha Open League’s First Physical Store on the Continent

The 270-square-meter store, which is located at Sandton City in Johannesburg, South Africa and operated by Shesha, features an extensive range of official NBA merchandise and memorabilia

New NBA (www.NBA.com) Store at Sandton City in Johannesburg, South Africa Features Extensive Range of NBA Merchandise, Including Nike Jerseys, Apparel, Memorabilia and More; 2004 NBA Champion Richard “Rip” Hamilton Attends Store Opening NBA Africa and Shesha, a premium retailer of exclusive and limited-edition footwear, apparel, and accessories, today announced…