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    • Clickatell Achieves Significant Momentum in 2021 with Chat Commerce
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Clickatell Achieves Significant Momentum in 2021 with Chat Commerce

The pandemic has accelerated businesses’ digital transformation efforts, resulting in a multi-billion dollar Chat Commerce market opportunity

Chat Commerce sector shows significant growth globally in 2021; Clickatell (www.Clickatell.com) celebrates momentum as it captures this multi-billion dollar market opportunity heading into 2022. Clickatell (https://bit.ly/3yxkshM), a leader in mobile communications and Chat Commerce (https://bit.ly/3ITTUMo), announced today record-level growth in 2021 in Chat Commerce. Driving Clickatell’s continuous momentum is the…

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Clickatell’s 2022 Prediction: Brands Will Prioritize Chat Commerce to Improve the Consumer Experience, Becoming a Multi-Billion Dollar Market

Convergence of fast-growing CPaaS, CCaaS, and Digital Commerce sectors drives adoption of Chat Commerce

Clickatell (https://bit.ly/3yfdmhr), a leader in mobile communications and Chat Commerce (https://bit.ly/3GqJr8U), collaborated with senior executives across the CPaaS, CCaaS, and Digital Commerce industries to predict the stand-out trends for 2022. The responses point to the consolidation of all three sectors into a single new sector called Chat Commerce.   The…

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    • Clickatell’s Annual CIT Event Addresses How Chat for Customer Experience is Taking the World by Storm
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Clickatell’s Annual CIT Event Addresses How Chat for Customer Experience is Taking the World by Storm

The event included insight from global market intelligence and advisory service, IDC, as well as a panel of industry thought leaders

Attendees at Clickatell’s (www.Clickatell.com) Connect Interact and Transact (CIT) annual event last week experienced how creating a world where commerce and communications collide is where brands may do their best work for their customers. The event included insight from global market intelligence and advisory service, IDC, as well as a…

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Pick n Pay Can Now Serve Millions of Customers on WhatsApp with Clickatell’s Chat Commerce Solution

New instant customer care and self-service options added to the Smart Shopper loyalty programme to access Pick n Pay easily in Chat

Clickatell (https://bit.ly/3xnA5aF), a leader in mobile communications and chat commerce, has been selected by leading African retailer Pick n Pay to manage their WhatsApp customer communication channel. Customers can easily access Pick n Pay services by sending “Hi” to +27 60 070 3037. The easy to navigate menu then allows…

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    • Clickatell Announces Chat Commerce Platform with New Payment Capabilities
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Clickatell Announces Chat Commerce Platform with New Payment Capabilities

Brands can now deliver immediate value to consumers through chat

Today Clickatell (https://bit.ly/3vcSvd7), a leader in mobile communications and chat commerce, announced it will unveil new payment capabilities via its Chat Commerce Platform at Money 20/20 Las Vegas, Oct. 24-27. Clickatell helps businesses easily deploy payments in chat channels with low to no execution risk associated with regulatory considerations, payment…

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    • Chat 2 Pay is a way for businesses to offer consumers payments and transactions in chat
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Clickatell and Visa’s Cybersource Deliver “Chat 2 Pay” Contactless Checkout In Store and In Chat to Businesses Worldwide

New partnership accelerates the move towards contactless digital engagements for ecommerce

Clickatell (https://bit.ly/3AgmvXi), a leader in mobile communications and chat commerce, and Visa’s global payment and fraud management platform, Cybersource (https://bit.ly/3AeQoqX), announced a partnership to make it easier for businesses to deliver chat commerce and contact-free checkouts with Clickatell’s newly announced (https://bit.ly/3hyBtAy) Chat 2 Pay solution. Chat 2 Pay (https://bit.ly/3AdOlDK) is a…

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    • Clickatell | Chat 2 Pay: Easily accept payments via chat
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Clickatell’s “Chat 2 Pay” Enables Brands to Extend Digital Commerce Offering with Secure, Effortless Payments in Chat Channels

Clickatell solves the last mile of digital transformation by embedding payments in the service stream, simplifying digital commerce for consumers

Clickatell (https://bit.ly/3hiJs4G), a leader in mobile communications and chat commerce, today launches Chat 2 Pay (https://bit.ly/3E0qHg5). Chat 2 Pay takes Clickatell’s decades of developing chat commerce solutions for global customers and delivers a simple and comprehensive way for merchants to offer payments and transactions to consumers in chat. Clickatell’s Chat…

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Clickatell Launches Combined Chat Desk and Chat Flow Solution to Transform CX in Contact Centres

Joint solution delivers lower cost per resolution and increased customer satisfaction

Clickatell (www.Clickatell.com), the leader in mobile communications and chat commerce, today announced the launch of its Chat Desk and Chat Flow solutions delivering a superior customer experience through chat. Clickatell combines the power of Chat Desk, a live-agent digital contact centre solution, with Chat Flow, a chat commerce workflow builder,…

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Clickatell Launches Chat Commerce Workflow Builder, Making It Easy for Brands to Interact with Consumers on Chat Apps

New product removes technical complexities, delivering immediate consumer satisfaction and returns

Clickatell (https://bit.ly/3mW1cEV), the leader in mobile communications and Chat Commerce, announced today the launch of Chat Flow (https://bit.ly/3mJ9PSW), a new product that enables organizations to easily create, edit, test, and manage Chat Commerce communications across multiple channels. With Chat Flow, companies deploy turnkey user experiences with little or no-code requirements…

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Chat Commerce Drives Higher Revenue, Better CX

Webinar by Clickatell and Aberdeen Research explains how to begin, and why a customer-first approach is key with chat commerce

Companies that deploy chat in commerce see higher revenue growth, stronger customer retention, reduced service costs, and increased marketing effectiveness than companies that don’t, indicates research from Aberdeen Research in partnership with Clickatell (www.Clickatell.com), a global leader in mobile communications and chat commerce. Chat commerce—enabling customers to interact and transact…