We use cookies to improve your experience. By your continued use of this site you accept such use.
Interactive Intelligence, Inc.
Source: Interactive Intelligence, Inc. |

Genesys to Acquire Interactive Intelligence to Create the World’s Premier Omnichannel Customer Experience Company

A transaction valued at approximately $1.4 billion

Genesys (www.Genesys.com), a market leader in omnichannel customer experience and contact center solutions, and Interactive Intelligence Group Inc. (Nasdaq: ININ) (www.ININ.com), a global leader of cloud and on-premise solutions for customer engagement, communications and collaboration, announced that they have entered into a definitive agreement under which Genesys will acquire Interactive…

Interactive Intelligence, Inc.
Source: Interactive Intelligence, Inc. |

Interactive Intelligence Launches Customer Engagement Cloud Service in South Africa

Interactive Intelligence PureCloud Engage℠ designed to help contact centres accelerate business impact, deliver consistent outcomes, and innovate the customer and agent experience

Interactive Intelligence Group Inc. (Nasdaq: ININ) (www.inin.com), a global leader of cloud services for customer engagement, communications and collaboration, has launched a new customer engagement cloud service (http://www.apo.af/tay3QQ) for businesses throughout South Africa. The unique PureCloud Engage℠ architecture (http://www.apo.af/tay3QQ), along with its advanced functionality, fast deployment, and simple month to…

Interactive Intelligence, Inc.

  • Multimedia content

  • Images (1)
    • Chris Bell, Interactive Intelligence's Channel Manager, Africa Region
  • All (1)
Source: Interactive Intelligence, Inc. |

Interactive Intelligence wins Zimbabwe service excellence award

Interactive Intelligence won the top award in the Best CRM and Call Centre Vendor Supplier category

Interactive Intelligence (http://www.inin.com) has been named the winner of one of the excellence awards at the fourth annual Contact Centre Association of Zimbabwe (CCAZ) Service Excellence Awards. Interactive Intelligence won the top award in the Best CRM and Call Centre Vendor Supplier category. CCAZ, noting that the awards were presented…